Workforce Resources and Other Support Services (Continually Updated)

March 24th, 2020

This page will be kept current with the latest information. 

Phone Lines Established to Connect Customers to WorkSource Services and Support Small Businesses

Webinars Launched to Assist Workers and Businesses Impacted by COVID-19

 

RESOURCES FOR WORKERS AND JOB SEEKERS

UNEMPLOYMENT INSURANCE (UI)

 

 

Unemployment Insurance Benefits

 

The Oregon Employment Department provides Unemployment Insurance (UI) benefits to most workers who are out of work through no fault of their own. To get benefits, workers must meet some requirements. In general, to receive UI benefits for a week, you must be able to work, be available for work, and look for work you can do. 

https://secure.emp.state.or.us/ocs4/index.cfm?u=F20200322A121231B2635609.39663&lang=E

 

 

COVID-19 Related Business Layoffs, Closures & UI Benefits

 

This page from the Oregon Employment Department provides general guidance, FAQs, resources, and Press Releases on COVID-19 Related Business Layoffs, Closures, and Unemployment Insurance Benefits for employers, workers, and job seekers.

https://www.oregon.gov/employ/Pages/COVID-19.aspx

 

 

Employment Department Temporary Rules for UI Benefits Flexibility

 

The unemployment insurance system aims to help workers and businesses, and the communities they are in, during times of disrupted employment. This rule sets out unemployment insurance provisions applicable to the unique situations arising due to COVID-19 and the actions to slow its spread.

https://www.oregon.gov/employ/Documents/OAR%20471-030-0070-temporaryrule.pdf

 

 

How to File an Initial Claim for UI Benefits

 

Watch an informational video on how to file an initial claim for Unemployment Insurance Benefits.

https://www.oregon.gov/employ/Pages/Unemployment-Insurance-Videos.aspx

 

 

How to File a Weekly UI Claim

 

Watch an informational video on how to file your weekly claim for Unemployment Insurance Benefits.

https://www.oregon.gov/employ/Pages/Unemployment-Insurance-Videos.aspx

 

 

Online Claim System

 

Access to file for weekly benefits, view the status of your claim, change your PIN, sign up for Electronic Deposit of UI benefits, etc.

https://secure.emp.state.or.us/ocs4/index.cfm?u=F20200311A092508B69498364.1356&lang=E

 

 

Weekly Claim Line Phone List

 

For those unable to file their weekly claim through the Online Claim System, this list offers Weekly Claim Line phone numbers for all of Oregon.

https://secure.emp.state.or.us/ocs/wcl/?lang=E

 

 

UI Claimant Handbook

 

This handbook explains what you need to know while claiming Unemployment Insurance (UI) benefits.

https://www.oregon.gov/EMPLOY/Unemployment/Claimant_Handbook/Pages/default.aspx

 

 

Unemployment Insurance FAQ

 

Save time on the phone by first checking this page of Frequently Asked Questions to see if the answer you are looking for is available online.

https://www.oregon.gov/employ/Unemployment/Pages/UI-FAQ.aspx

 

 

Pandemic Unemployment Assistance FAQ

The federal CARES Act was signed into law on March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for Oregonians. Information about these programs and Frequently Asked Questions is available online.

https://govstatus.egov.com/ui-benefits/CARES

 

Videos on Unemployment Insurance Tips

 

Watch informational videos with tips and answers about related to Unemployment Insurance, including how to file initial and weekly claims, what is a waiting week, how to sign up for Direct Deposit of UI benefits, working while claiming UI benefits,  and more.

https://www.oregon.gov/employ/Pages/Unemployment-Insurance-Videos.aspx

 

 

Tips for Calling Unemployment Insurance

 

You can file an initial claim for UI benefits over the phone by calling 877-345-3484. Be aware that there may be significant wait times on the phone due to heavy demand, so file online if at all possible at www.oregon.gov/employ. Before you call, have your social security number ready and your Complete Work History for the past 18 months including employer names, addresses, and phone numbers, dates of employment, and estimated earnings.

 

 

JOB SEARCH SUPPORT

 

 

WorkSource Portland Metro Job Search Services

 

The WorkSource Portland Metro website provides links to resources that support Job Seekers in preparing for and finding employment.  Employer job listings, resume writing resources, career exploration tools and labor market information are among the services provided. Staff is available to assist you and introduce you to the services that will benefit you in your work search.

https://www2.worksourceportlandmetro.org/

http://www.worksourceoregon.org/

In keeping with guidance from government agencies and public health officials, WorkSource is practicing social distancing and offering services remotely. The following changes are in effect:

  • All Oregon WorkSource offices are closed to the public.
  • Some workshops are available through remote delivery options. 

As part of our response to the COVID-19 Economic Emergency we are supporting resource and service phone lines for the general public and current customers. In partnership with multiple WorkSource and community-based service providers, the COVID Workforce Response Lines will serve as an easily accessible connection to workforce services and related resources while other access points (libraries, WorkSource Centers, etc.) are closed due to social distancing guidelines.

Two phone lines have been established: One serves residents of Multnomah County and The City of Portland. The other serves residents of Washington County.

The City of Portland and Multnomah County COVID Response Line: (503) 714-5989

Washington County Workforce COVID Response Line: (503) 766-5696

Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00

Languages: Spanish, English and other languages through a translation service

Available Services:

  1. General Assistance related to workforce system services and other resources (childcare, food assistance, housing, etc.)
  2. Unemployment Insurance Information and Support:
    1. Information related to filing a claim
    2. Support in filing an online claim
    3. Help explain application questions
    4. Help with understanding new rule changes under COVID-19
    We CANNOT fill out a claim for you, determine your eligibility, or look up a previously filed claim. We CANNOT help individuals who have already filed a claim. If you have received a letter from the State of Oregon that there is an error on your claim, your claim is on hold or has been denied, follow this link for information or contact the Unemployment Claims Center at 1-877-FILE-4-UI.
  3. Remote TriMet Low-Income Fare Enrollment. Individuals will need to have computer/internet access or a mobile device to do eligibility by video conference.
  4. Job Information - Many employers are currently hiring such as grocery stores, manufacturers and delivery positions. We can provide leads for openings that are updated daily.
  5. Direct you to information about applying for SNAP benefits - We cannot complete a SNAP application for you or determine your eligibility.

 

 

FOOD ASSISTANCE

 

 

Online Application for SNAP Benefits

 

SNAP offers food benefits to eligible, low-income individuals and families. Apply for Supplemental Nutrition Assistance Program (SNAP) benefits through this online application.

https://apps.state.or.us/onlineApplication/

 

 

SNAP (Supplemental Nutrition Assistance Program) FAQ

 

Get answers to Frequently Asked Questions about the Supplemental Nutrition Assistance Program to assist with applying for and receiving SNAP benefits.

https://apps.state.or.us/onlineApplication/pdf/FAQ.pdf

 

 

Oregon Food Banks

 

Find local food resources and information to access food banks in response to COVID-19.  Pantries and food assistance sites across the state remain open with increased cleaning and changes in service to help minimize contact among groups of people. Though this website updates hours and availability on a daily, they advise calling ahead before visiting a partner agency.

Anyone laid off due to the COVID-19 crisis and others 300% or less of the federal poverty level can get free food in every Oregon county.  Methods of distribution have changed to insure safety and lack of volunteers due to COVID are forcing changes in distribution methods & locations but this website is update twice a day.

https://www.oregonfoodbank.org/find-help/find-food/

or call 503.282.0555 (general public) or 503-505-7061 (agencies) 

 

 

Where to Find School Meals During COVID-19 Closures

 

Partners for a Hunger-Free Oregon are hosting a list of where to find school meals during COVID-10 closures in Oregon.  The list is sorted by School District.

https://docs.google.com/spreadsheets/d/e/2PACX-1vQdNuwGk2d3GnFHMqWP5EOM4C9sTKriEoTXNlbCFjJuxHlOz8wKv89L-dtDAOf4lWcjl8QM82L-mOW3/pubhtml?gid=1537028636&%3Bsingle=true&%3Bwidget=true&%3Bheaders=false&urp=gmail_link

 

 

Accessing Food During the Coronavirus Outbreak

 

Partners for a Hunger-Free Oregon have compiled a list of food resources and advice for Oregonians.

https://oregonhunger.org/covid-19/

 

 

HOUSING & UTILITY ASSISTANCE

 

 

Housing and Eviction Moratorium

Information on the Housing and Eviction Moratorium. This applies to both residential and commercial properties, and both to renters and those paying a mortgage.

https://www.worksystems.org/news-events/news/worksystems-hosts-housing-and-eviction-moratorium-webinar

 

211info Connection to Assistance Programs

 

211info connects people with health and social service organizations to include enhanced information & referral and assistance programs that target specific services.  Visit this site to find connect to assistance with utilities, housing, health, food, and other programs.

https://www.211info.org/

 

 

Emergency Housing Help

 

This page lists various housing assistance programs that are designed for lower income Oregonians, operate through local agencies (CAAs) and community service providers.  

https://www.oregon.gov/ohcs/Pages/housing-assistance-in-oregon.aspx

 

 

Oregon Housing and Community Services

 

Resources such as foreclosure prevention, homelessness prevention, etc.

https://www.oregon.gov/ohcs/Pages/agency-programs-directory-list.aspx

 

 

Low Income Home Energy Assistance Program (LIHEAP)

 

The Low Income Home Energy Assistance Program (LIHEAP) provides low-income Oregonians assistance with their home energy expenses. The LIHEAP program includes bill payment assistance, energy education, case management, and home weatherization services.

https://www.oregon.gov/ohcs/pages/low-income-energy-assistance-oregon.aspx

 

 

Oregon Energy Assistance Program (OEAP)

 

The Oregon Energy Assistance Program (OEAP) is a low-income electric bill payment assistance program for customers of Pacific Power and Portland General Electric. The purpose of this program is to effectively reduce service disconnections to those customers.

https://www.oregon.gov/ohcs/pages/oregon-energy-assistance-program.aspx

 

 

Oregon Financial Aid and Assistance Programs

 

Find financial help, government assistance programs, and grants in all cities and counties in Oregon.  Resources include help with rent, utilities, child care, and prescription drugs.

https://www.needhelppayingbills.com/html/oregon_assistance_programs.html

 

 

Oregon Energy Fund

 

Oregon Energy Fund provides funds for energy assistance to 30+ partner agencies and nonprofits throughout Oregon.

https://www.oregonenergyfund.org/energy-assistance/

 

 

HEALTH CARE OPTIONS & MEDICAL ASSISTANCE

 

 

Oregon Health Authority COVID-19 Updates

 

Updates about the latest information on the COVID-19 outbreak and other fact sheets.

www.healthoregon.org/coronavirus

 

 

COVID-19 Testing Coverage

 

The state has reached an agreement with several health insurance companies to waive co-payments, co-insurance, and deductibles for their customers who need COVID-19 testing.  This page gives details on what is being covered and which companies are participating.

https://dfr.oregon.gov/insure/health/understand/Pages/coronavirus.aspx

 

 

COVID-19 Resources for Managing Stress

 

The U.S. Department of Veterans Affairs offers a page of resources to manage stress for anyone experiencing stress reactions due to the impact of COVID-19.  Links to stress management resources for community leaders and health care workers are also included.

https://www.ptsd.va.gov/covid/index.asp

 

Health Coverage Options

 

OregonHealthCare.gov offers resources to connect Oregonian’s to health coverage options.

https://healthcare.oregon.gov/Pages/index.aspx 

 

 

Oregon Health Plan

 

The Oregon Health Plan (OHP) provides health care coverage for Oregonians from all walks of life. This includes working families, children, pregnant women, single adults and seniors.

https://www.oregon.gov/oha/hsd/ohp/pages/index.aspx

 

 

COBRA

 

The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the hours worked, transition between jobs, death, divorce, and other life events.

https://www.dol.gov/general/topic/health-plans/cobra

 

 

COBRA Plans Explained & Alternatives

 

This page from My Oregon Health Insurance explains COBRA plans and offers possible solutions and alternatives to save your family money.

http://www.myoregonhealthinsurance.com/cobra.html

 

 

Free Clinics in Oregon

 

An online directory of free and affordable health clinics in Oregon. Most clinics listed in the database receive federal grants, state subsidies, or are owned and operated by non-profit organizations and provide services that are either free or at a reduced rate.

https://www.freeclinics.com/sta/oregon

 

 

Oregon Financial Aid and Assistance Programs

 

Find financial help, government assistance programs, and grants in all cities and counties in Oregon.  Resources include help with rent, utilities, child care, and prescription drugs.

https://www.needhelppayingbills.com/html/oregon_assistance_programs.html

 

 

ASSISTANCE FOR VETERANS

 

 

Military Heroes Fund COVID-19 Emergency Financial Relief Program

 

The COVID-19 Emergency Financial Relief Program was created to provide financial assistance to all Veterans, Active Duty, Reserves and National Guard who are experiencing a financial setback due to the negative economic effects of the COVID-19 pandemic. The grant amount will support 1 month of payment up to $1500 in the following areas: Rent, Mortgage, Auto Loan/Lease, Utilities (Electric, Water, Heat).  https://penfedfoundation.org/apply-for-assistance/coronavirus-emergency-financial-assistance/

 

 

STUDENT LOAN DEFERMENT

 

 

Coronavirus Forbearance Info for Student Loans

 

To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers can be placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. Read the borrower Q&As to learn more, and contact your loan servicer to find out your specific options.

https://studentaid.gov/announcements-events/coronavirus

 

 

TAX RELIEF

 

 

ODR Tax Relief Options

 

The Oregon Department of Revenue has several options to grant relief under federal or state declarations of emergency, or when situations arise that impair the ability of taxpayers to meet their obligations. Some options and legal authority are described on this site.

​​​https://www.oregon.gov/dor/Pages/COVID19.aspx

 

 

IRS Tax Relief Options

 

The Internal Revenue Service has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. This page will be updated as new information is available.

https://www.irs.gov/coronavirus

 

 

RESOURCES FOR BUSINESSES AND EMPLOYERS

GENERAL COVID-19 BUSINESS RESOURCE LISTS

 

 

Coronavirus (COVID-19) Resources for Businesses

 

Business Oregon offers a list of links and resources for Oregon businesses looking for assistance in the event of local, regional, or statewide economic impacts due to identified disasters.

https://www.oregon4biz.com/Coronavirus-Information/

 

 

OEDA Businesses with Coronavirus Impact Assistance

 

Oregon Economic Development Association has compiled a page of information and resources to assist businesses as they experience impact related to the coronavirus.

https://oeda.biz/assisting-communities-businesses-with-coronavirus-impact/

 

   
Greater Portland Inc and Prosper Portland Business Assistance  

Greater Portland Inc and Prosper Portland are maining information and resources to assist businesses in our region.

greaterportlandinc.com/covid-business-resources

prosperportland.us/covid-19-business-resources/

 
   

FINANCIAL ASSISTANCE

 

 

ODR Tax Relief Options

 

The Oregon Department of Revenue is evaluating options related to tax deferment. For companies, the department has announced it will not assess underpayment penalties under the Corporate Activity Tax to taxpayers making a good-faith estimate of first quarter payments. It is providing updates on its website. https://www.oregon.gov/dor/Pages/COVID19.aspx

 

 

IRS Tax Relief Options

 

The Internal Revenue Service has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. This page will be updated as new information is available.

https://www.irs.gov/coronavirus

 

 

GUIDANCE & PLANNING

 

 

CDC Interim Guidance for Businesses & Employers

 

Centers for Disease Control & Prevention’s has created an Interim Guidance for Businesses and Employers to plan, prepare and respond to COVID-19. 

https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html

 

 

OHA Employer Guide on COVID-19

 

Guidance from the Oregon Health Authority for employers to adhere to as related to COVID-19.

https://sharedsystems.dhsoha.state.or.us/DHSForms/Served/le2266.pdf

 

 

TEMPORARY LAYOFFS, CLOSURES & UNEMPLOYMENT INSURANCE

 

 

COVID-19 Related Business Layoffs, Closures & UI Benefits

 

This page from the Oregon Employment Department provides general guidance, FAQs, resources, and Press Releases on COVID-19 Related Business Layoffs, Closures, and Unemployment Insurance Benefits for employers, workers, and job seekers.

https://www.oregon.gov/employ/Pages/COVID-19.aspx

 

 

COVID-19 Scenarios & Benefits Chart

 

This chart from the Oregon Employment Department provides a comprehensive list of possible scenarios and applicable Employer Paid Sick Leave and Unemployment Insurance benefits available for employees impacted by COVID-19.

https://www.oregon.gov/employ/Documents/EDPUB190_0320.pdf

 

 

Information for Employers Considering Layoffs

 

Information and resources for employers considering a layoff of workers due to business interruption.

https://www.oregon.gov/highered/institutions-programs/workforce/Pages/workforce-employers-layoffs.aspx

 

 

Oregon Rapid Response & Layoff Aversion Information & Contacts

 

Business closures and worker layoffs can occur for a variety of reasons including the potential threat posed by COVID-19.  If there is an indication that the business closing or layoff might be averted, Oregon’s Dislocated Worker Unit, in conjunction with the local Rapid Response Teams and other partners can provide technical assistance to interested parties to investigate possible layoff aversion strategies.

For layoff aversion assistance, contact the local Rapid Response Coordinator, Roland Chlapowski (rchlapowski@worksystems.org).  

https://www.oregon.gov/highered/institutions-programs/workforce/SiteAssets/Pages/workforce-employers-before-decision/Oregon%20Rapid%20Response%20and%20Layoff%20Aversion%20Information%20and%20Contacts.pdf

 

 

Work Share Layoff Aversion Program

 

When times are tough, Work Share provides Oregon businesses an alternative to layoffs. This newly streamlined program allows employers to leverage unemployment insurance (UI) to subsidize a portion of lost wages for employers whose work time is reduced due to market downturns or other business stressors.

https://www.oregon.gov/employ/Businesses/WorkShare/Pages/Work%20Share%20Home%20Page.aspx

 

 

PERMANENT BUSINESS CLOSURES

 

 

Rapid Response Services

 

The Higher Education Coordinating Commission has rapid response services to plan for job transitions needed when a business closure or mass layoff occurs, including cases of natural and other disasters. Local Rapid Response teams coordinate with employer, worker representative, Trade Act and Labor. 

For businesses who are temporarily closing or laying off employees, contact the local Rapid Response Coordinator, Roland Chlapowski (rchlapowski@worksystems.org) to report the layoff. 

https://www.oregon.gov/highered/institutions-programs/workforce/SiteAssets/Pages/workforce-employers-before-decision/Oregon%20Rapid%20Response%20and%20Layoff%20Aversion%20Information%20and%20Contacts.pdf

 

 

Secretary of State Business Closure Resources

 

This page from the Secretary of State outlines the steps for businesses making a permanent closure. It includes links to necessary information and forms from state and federal agencies.

https://sos.oregon.gov/business/Pages/close-a-business.aspx

 

 

SMALL BUSINESS SUPPORT

 

 

Washington County Business Recovery Fund

The program will provide $300,000 in grants and close to $875,000 in small and medium-sized loans to eligible businesses.

https://www.co.washington.or.us/BOC/business-recovery.cfm

 

SCORE Small Business Disaster Preparedness

 

SCORE can help small businesses be better prepared for unplanned business interruptions through a variety of free resources to help your business prepare for natural disasters and build a more resilient community. They also have volunteer mentors with decades of experience available in your area to help you get your business back on track for the future.

https://core.score.org/disaster-preparedness-recovery

 

 

COVID-19: Small Business Guidance & Loan Resources

 

The U.S. Small Business Administration (SBA) offers a page of COVID-19 guidance and resources for small businesses and employers, including targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19).

https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources

 

 

Small Business Advocates

 

The Small Business Advocates help small businesses that have a question or concern about state or local government as an independent voice for small business that speaks from an objective point of view. https://www.oregon.gov/smallbusiness/Pages/default.aspx

 

 

Closing a Small Business

 

This page outlines the steps for businesses making a permanent closure.  It includes links to necessary information and forms from state and federal agencies.

https://www.oregon.gov/smallbusiness/Pages/close-business.aspx

 

 

EMPLOYEE RECRUITMENT ASSISTANCE

 

 

Recruitment Services from WorkSource Oregon

 

WorkSource Oregon will continue to offer a variety of recruitment services throughout the state.  If you are seeking employers, contact a local WorkSource Oregon center and speak to a Business & Employment Specialist.

http://www.worksourceoregon.org/Centers.html

 

 

Place a Job Listing on iMatchSkills

 

This site allows employers to list and manage job listings online and match to qualified job seekers.

WorkSource Oregon is available to assist employers with registration or job listing management.

https://empportal.emp.state.or.us/mprod_imscod_dad/!pkg_startup.proc_new_home

 

INDUSTRY SPECIFIC COVID-19 RESOURCES BUSINESS RESOURCES

 

 

Oregon Restaurants & Lodging Association

 

ORLA is continually monitoring and working on behalf of Oregon's hospitality industry to provide information and resources to help mitigate the negative impacts of the coronavirus (COVID-19).

https://www.oregonrla.org/covid19_info.html

 

 

Oregon Manufacturers Extension Partnership

 

OMEP is mobilizing information resources and other direct assistance to manufacturing businesses.

https://www.omep.org/covid-19-resources-for-oregon-manufacturers/

 

 

Technology Association of Oregon

 

Technology Association of Oregon will be featuring the benefits and value that TAO member companies can provide to our greater community in response to the COVID-19 pandemic.

http://www.techoregon.org/preparing-cloud-native-world