Region 2 Adult Workforce Policy
#11-2004
Grievance

Purpose
Each Local Area must establish and maintain a procedure for grievances and complaints according
to requirements of 20 §CFR 667.600 through §667.650. This policy is to guide Region 2 Grievance
procedures.
Reference
20 CFR §667.600 through §667.650.

Policy
Worksystems, Inc. (WSI) and its regional partners are dedicated to a policy of nondiscrimination and
committed to a spirit of affirmative action in the administration of programs and the provision of
services.

In the operation of any program, no person shall be discriminated against or denied benefits as a
participant, administrator or staff person by WSI or its recipients on the basis of race, color, religion,
sex, national origin, age, disability, political affiliation or belief. In addition, no WIA Title IB
participants or beneficiaries shall on the basis of citizenship or status as a lawfully admitted
immigrant authorized to work in the United States or participation in any WIA Title I financially
assisted program or activity, be excluded from participation in, denied benefits of, subjected to
discrimination under, or denied employment in the administration of or in connection with any WIA
Title I funded program or activity.

Appropriate efforts shall be made by WSI for outreach to training, placement, and advancement of
disabled individuals in employment and training programs. Auxiliary aids and services will be made
available upon request to persons with disabilities.

If a customer or program administrator or staff person of the Region 2 Workforce system believes
they have been denied services or discriminated against due to any of the above reasons, they have
a right to file a Grievance. Rights and grievance-filing procedures will be made available at
Orientation for customers and upon employment for staff.