WorkSource Portland Metro Centers, formerly One Stop Centers, are designed to be universally accessible. To ensure that all interested job seekers have access to the same resources and have the same opportunity to compete for job openings, we are continuously refining our system so that people with greater barriers to employment are effectively served. Click on the links below to see some of our efforts.

Services to Limited English Speakers

Over the past few years the region has seen an increase in immigrant populations from all over the world, but especially from countries where Russian, Vietnamese, and Spanish are spoken. Additionally, a significant proportion of workers laid off in recent years speak English as a second language. To ensure our system is accessible to everyone, we have:

• Hired more bilingual Career Specialists. Clients can now be served in Russian, Vietnamese, Chinese, French, and Spanish;
• Focused on developing job opportunities for limited English job seekers, which has increased placement rates;
• Begun delivering workshops in languages other than English;
• Instituted marketing campaigns to inform partner agencies and the broader community of services available to customers whose first language is not English;
• Translated our application packages into four languages (Russian, Spanish, Vietnamese, Chinese); and

Information about our services is available in Spanish, Russian, Vietnamese & Chinese.

Assistive Technology

For our customers who experience disabilities, a variety of assistive technology is in place at each WorkSource Center. Types of software and hardware available include:

Software

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Jaws

Synthesized speech to read content of computer screen.

Zoomtext

Magnifier and screen reader.

WYNN Wizard - WYNN Reader

Helps customers with reading and writing using synthesized speech, alternative screen colors, word spacing, text highlighting and word prediction.

Text Help Read & Writ

Individual site license; can use on all computers. Helps people with learning disabilities read and write through word prediction and synthesized speech and can be used with all applications (i.e. it is "transparent")

Dragon Naturally Speaking

Voice activated dictation for people who are able to use a keyboard. At Capital Career Center and SE Works only.

Text-to-Audio

Converts text documents into .Wave files for customers who have trouble reading or seeing.

OMNI Page Pro

Scanning software

Keyboards

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Intellikeys

Enable users with physical or cognitive disabilities to easily navigate the computer.

Half Keyboard

Half-sized keyboard for people with limited movement or who can only use one hand or have small hands.

Ergonomic Keyboard

Reduces injury and strain for people who experience ergonomic injuries.

Large Print Keyboard

For people with low vision.

Equipment

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CCTV Video Magnifier

Camera magnifies print and projects it on a monitor.

Hand Held Magnifier

Magnifier to enlarge print.

TTY

Transmits text between callers over phone lines.

FM Sound System

Eliminates background noises while amplifying the speaker's voice.

Headphones

Headphones for computers with speech software.

External Phone Amplifier

Amplify speaker on any phone.

Amplified Phone with Large Key Pad

Ability to amplify phone for people who have a hard time hearing and large print phone pad for people who have low vision.

Adjustable Workstations

Electric workstations adjust to almost any person sitting or standing - accommodating people with physical disabilities.

20" Computer Monitor

Larger screen computer monitor for easier visibility.

Scanner

Scanning print materials to work with WYNN Wizard.

If you are interested in utilizing the services available through the WorkSource Portland Metro Centers and require aid that is not listed above, please contact Clover Mow.


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